Jennifer Convertibles

My wife and I purchased a sofa for our daughter at Jennifer Convertibles Paramus late fall. We were promised a early delivery for her move We were sold a warranty for...

My merchandise fell apart exactly one day after the guarantee ended, they did not honor my extended warranty and blew me off basically a "sorry, your warranty expired to bad." No...

Contacted Jennifer Convertibles about a leather blend Sofabed and Loveseat problem. Purchased the Lifetime Leather Warranty for an additional $200 three years ago, so I called fo...

Before you make your purchase with Jennifer Convertibles make absolutely certain you love everything about it because there is no turning back once you place your order. I found o...

I am a 2x returning customer. The first sofa lasted a long time, I gave it to My son when he moved out. I bought another set, It didn't last as long. After about 3 years it beg...

Wow...where do I begin???Their costumer service sucks so f'ing bad! I spent over 2,000 dollars worth of the couch I bought and it BROKE and the springs sticks out o...

My first complaint with Jennifer Convertibles Paramus is they are under staffed. My husband and I waited 20 minutes for some one to help us. This should have been a r...

I purchased a 3 piece leather set from jenifer leather actually i should not call it leather because the sofa was peeling and if you ask me it was not real leather at all, i even h...

I bought a sofa set in Jennifer convertibles on august 7 th 2011. They promissed it in 4 to 6 weeks time. It's already 8 weeks and there is no news about my sofa.They sho...

Purchased a set for $1,500 (couch etc) the chair had a snag, they ordered the piece to replace, and since July 25 2011 and they are messing up at the installation division, terribl...

I purchased a $200 protection plan on the couch that I purchased through Jennifers in August 2007. The fabric is starting to separate from the leather so I called to see if the pro...

I purchased a sofa from the Greenbelt, MD Jennifer Convertibles, Were I thought I encounter a nice sales person! She fooled me, my sofa came to me damaged on two occasions on the s...

Check out this video YouTube before spending any money at Jennifer Convertibles. Seriously. And don't opt for the Upholstery Shield/Leather Protection Plan. It's a scam jus...

I purchased a sofa bed on 2/16/07, at your Elmhurst, Queens location. My authorization # was ******. I received the sofa well after the 12-16 week delivery date promised. I purchas...

I really hate companies that state how great their products and warranties are... and they are total out right lies. About Two years ago I purchesed a 3 piece leather sofa set from...

When i got my sofa from jennifer convertibles i got the extra warranty (i don't know why) so i had called to the 1800 number a couple times to have the sofa fix but they will ...

I experienced the same thing buying a black leather couch from Jennifer convertible.. back in Jan. of 2008...not only did the Jennifer convertibles store i originally bought my cou...

Bought 2 full sets of furniture. Took over 8 weeks to receive it. I have had to tighten legs and bolts endlessly. One couch had a seam split in the first few days. Called and they ...

I was shocked to read Jenna's post. I also had problems with Jennifer Convertibles and Shawn Ballingall. All of our items came in perfect condition except for a night stand. Aft...

We had a horrible experience when our deliveries from Jennifer Convertible was damaged. They even tried to deliver the same damaged piece twice. After the fifth attempt we finall...

I was told when I bought my protection plan at Jennifer Convertibles that it covered anything no matter what. Well that is a big fat lie. These people have denied each claim. I cou...

I am sorry I ever walked into Jennifers. The merchandise is horrible quality and the customer service is even worse. I purchased a couch, chair and ottoman 1 hr after delivery th...

I made a purchase at JC on 4/7/11. I paid in full decided that I will pick up the merchandise instead of paying for a delivery. The warehouse is less than 3 miles from my home. My ...

I was looking to purchase a sofa bed so decided to wait till a big sale came along. Here we are Memorial Day Weekend, Jennifer is having this great sale $399.00 for sofa beds.

My husband and I waited 6 weeks (when it was supposed to be only 4 weeks) before receiving our Palmer sofa and love seat and when it got to our new home they were defective (a hole...

Purchase dinette set and also sofa on kingshighway jenniffer convertable the sales person was bob parke paid in full and after 9 weeks i got the dinette set and i am hearing i owe ...

I purchase the sectional big kahuna and in march i looked the material had fallen apart. i called they sent a tech to my house he said poorly done by company and requested that i g...

Purchased a living room set back in October 2010 - JC delivery was re-sheduled twice - The day of the delivery the showed up too early - they call me and when I got there the drive...

If you are considering shopping at Jennifer Convertibles please read what I recently experienced before making the decision to spend your money there.I did lots of rese...

Ordered a couch told it would be in in 4 weeks. after 8 weeks never received. jennifer has no way for you to get in touch with anyone outside the store and the employees the...