1.5
Is this your company?
Please check our
business solutions

  • Dec 14
  • Furniture and Decor
  • Huntington Station, New York
  • Furniture Set
  • 20
  • REVIEW RATING 3/5

We bought over $2,000 in furniture from the Jennifer Convertible furniture store on Broadhollow Rd in Long Island, NY. Our contract stated as did the manager, John, delivery in 2-3 weeks. After 8 weeks and numerous calls to the store, we got half our order. A week later I called to cancel the remainder and the manager, John, said he'd refund me $200 if I waited a few days more. The rest of the... Read more

Was this review helpful? 0 0

  • Sep 29
  • Furniture and Decor
  • Carle Place, New York
  • Unhelpful Employees
  • 134
  • REVIEW RATING 4/5

I was in the Carle Place store today, 9/29/14 in search of a sofa bed. There were two salespeople there. The guy asked the lady to assist me and she told him she had to finish something in the computer. He got up and rushed me around, barely answering my questions. He went back to his computer and said to call him if I needed him again. After that terrible treatment, I went across to Bob's and... Read more

Was this review helpful? 0 0

  • Sep 25
  • Furniture and Decor
  • Fake Leather Sofa
  • 52
  • REVIEW RATING 3/5

I purchase to peaces of sofa's,1500 hundred dollars,have insurance for five years,there really bad,going to court this week,i want the sofa's back or the money,it took me months to safe this money.they ignore me now,lets see if they will ignore the judge.my # is 347-520-4606.and my name is Edellinda Riverayears.they peel .they look like 100 years old.all i want is for them to help us,they want... Read more

Was this review helpful? 0 0

  • Sep 11
  • Furniture and Decor
  • Coram, New York
  • Couch
  • 45
  • REVIEW RATING 4/5

I experienced the absolute worse customer service at #JenniferConvertibles. Purchased a couch at the Coram location on August 8. I was supposed to get delivery August 17. Waited nearly all day.... no delivery. I called them and that's when they mentioned that the couch was damaged so they will not be delivering it that day. That should have been my clue of the HORRIBLE customer service. The fact... Read more

Was this review helpful? 0 0

  • Aug 28
  • Furniture and Decor
  • New York, New York
  • Delivery Service
  • 60
  • REVIEW RATING 3/5

I have never in my life experienced such terrible customer/delivery service from a company! They say a lot about what they can't do instead of saying what they can do. They make it almost impossible for you to receive any bulky item and they make little to no effort to accommodate to the customers needs. If you want anything that needs to be delivered from them, I would advise buying that piece... Read more

Was this review helpful? 0 0

  • Jul 29
  • Furniture and Decor
  • Sofa Set
  • 48
  • REVIEW RATING 4/5

I ordered a sofa set and bed set from jennifer in Brooklyn on kingshighway ... first of all they took one month to deliver the partial order and rest of the order i.e. bed sets were not even put in the system ........ the manager there BOB and another sales guy had literally no idea what was going on and always they made a promise and to call me back but they never did .... my wife is pregnant... Read more

Was this review helpful? 1 0

  • Mar 28
  • Furniture and Decor
  • Defective Chair
  • 79
  • REVIEW RATING 3/5

NEVER NEVER BUY FURNITURE FROM JENNIFER CONVERTIBLES!!! THEY SELL CHEAP FURNITURE AND THEIR CUSTOMER SERVICE ISN'T ANY BETTER !!! WE PURCHASED A LIVING SET IN DECEMBER 2013 AND WE DIDNT NOTICE THAT SOMETHING WAS WRONG WITH THE CHAIR TWO WEEKS AFTER IT WAS PURCHASED IT. AND THE REASON WHY WE DIDNT NOTICED IT SOONER WAS BECAUSE WE HAD TO TURN THE CHAIR UPSIDE DOWN TO NOTICE THAT THE WOODED FRAME... Read more

Was this review helpful? 1 1

  • Dec 18, 2013
  • Other
  • Redwood City, California
  • Couch
  • 1
  • 1
  • 89
  • REVIEW RATING 4/5

My sister bought a couch, tables and chairs from Jennifer Convertibles in San Mateo, Ca. I was with her when she ordered the furniture from the Manager of the store. When the couch was delivered, it was too big to make it through the entry so they could not deliver. My sister called the delivery guys boss who said they would take it back and she could re-order another couch, however, the... Read more

Was this review helpful? 3 2

  • Nov 26, 2013
  • Furniture and Decor
  • New York City, New York
  • Sofa
  • 84
  • REVIEW RATING 3/5

It has been 1 month since the couch has been delivered to my appartment. When it arrived it smelt so bad that I had to cover it up and keep my window open. Someone came to check it 2 weeks ago and wrote a report attesting that the smell was real. Today the salesman told me that I cannot have a refund and I need to with AT lEAST one more month before receiving a new one.. It still smells and I am... Read more

Was this review helpful? 1 0

  • Nov 21, 2013
  • Furniture and Decor
  • Jennifer Convertibles
  • 47
  • REVIEW RATING 4/5

I have a complaint regarding furniture purchased, placed in storage, retrieved from storage and discovered that each piece is cracked,split or falling off as in the feet and legs of coffee each wooden piece within the leather set is damaged, Www. Jennifer convertibles 335 crossways park dr Wood berry New York11797 Jennifer convertibles Meryl 5003 Www. Jennifer convertibles 335 crossways park dr... Read more

Was this review helpful? 1 0

More results for "jennifer convertibles"

 
×
You are reading about Jennifer Convertibles.
Filing a new complaint about
×