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Purchased a new couch from this vendor on 11/18/16 and had it delivered on 11/27/16. The couch arrived and was assembled by the delivery service. Once completed the couch was placed in the room and once the service left we left for 2 days. Upon our return we sat on the...
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1.5
I didn't like
  • Worst experience i ever had
  • Customer service after
  • Service
#1000490
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Ordered a couch and dining room set from Jennifer furniture. Paid a 100.00 dollar delivery fee for each item. On day of delivery the couch didn't fit (no) let me say it this way the delivery men were incompetent it was like they were trying to fit a square peg into a...
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1.0
#978445
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They don't stand behind their products and either the technicians they send out are lying or the office that gets the complaints, changes the technicians reports. Our sofa was delivered in March. After 3 months our cushions did not hold their shape. I called Jennifer...
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1.0
#946210
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Jennifer Convertibles - There service is horrible and the furniture is cheap

Jennifer Convertibles
#1089039
There customer service is the worst
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Couch Review

Jennifer Convertibles
#978396
1.0
Details
Do not, I repeat do not purchase a thing not Jennifer convertible/furniture
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money

Jennifer Convertibles Furniture Set Review

Jennifer Convertibles
#939142
1.2
Details
Waited 4 weeks for my furniture to arrive. When it did arrive it was used!!!!! That's right..... not new. SCRATCHES and niks everywhere , pieces thrown into random boxes. Of course no one is around in customer service!!!! Never again will I order from Jennifer and I don't recommend anyone else to.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Jennifer Convertibles Sofa Review

Jennifer Convertibles
#925766
Purchased the Linda sofa two years ago. Couch fell apart at the seems and is so cheap and poorly made. Stay away!!!! It is the worst experience I've had. Stuck with a disheveled couch that I paid a lot of money for.
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I recently bought a lot of furnitures at Jennifer Convertables located in Carle Place, NY and I had terrible experience. It took the company 4 times to deliver my furnitures and even so, there are 2 items that are still missing at this point. When the company calls to...
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1.6
I didn't like
  • Worst experience i ever had
  • Especially customer service
#931117
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So much for their "lifetime" warranty. If I had accidentally cut it open wearing keys on my belt they'd have repaired my sofa but they say it's "cracking and peeling" so won't. The process took months and I had to open two different tickets with them. The first time...
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1.0
Kew Gardens, New York
#921706
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Jennifer Convertibles - Sofa Review
Jennifer Convertibles - Sofa Review
Purchased a sectional from Jennifer convertibles that didn't even last two years. The leather pealed down to nothing and was flaking all over the house and grandchildren. The additional warranty was purchased but it only covered accidental damage not wear. Jennifer...
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1.3
#905891
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We purchased "bonded LEATHER" soda and loveseat,chair and ottoman in 2006. No pets, no kids. We also purchased a LIFETIME guaranty) on these items (total waste After repeated complaints, Jennifer sent a repair person to replace peeled chair cushion on chair and ...
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Anonymous
Anonymous

I just ordered two sofas , one is a convertible , they are in denim and down blend over foam cushions. I would love to if anyone has a bad experience with this type of purchas...

Anonymous
Anonymous

Same happened to me. Potato peeling leather couch is not covered under warranty. Absolute garbage is what they sell!

#897452
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Jennifer Convertibles - Peeling "Leather " Sofa
I bought what was advertised as a leather sofa from a Jennifer Convertibles furniture store seven years ago. There was a one year guarantee. Within two years, the sofa started to peel, shedding pieces of "leather" on one's clothes and the carpet underneath. I called...
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Anonymous
Anonymous

Same thing happened to me--same sofa same peeling. Seven years later. Time to trash the sofa and the store. Buyer beware.

#867931
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Me and my wife recently purchased a store demo vanity from Jennifer Convertibles located in Farmingdale, NY. We had to schedule a pick up since the vanity was to large to load in our car. A week later we returned with a rented pick up truck. We went to the front...
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1.5
#795182
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I ordered bedroom furniture. After not getting it for 4 weeks I called back n was told that delivery came but was damaged n unfortunately they discountinued that model. They refused to give money back I asked me to pick another. I picked another n told it will be...
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Anonymous
Anonymous

Call the state department of consumer protection. Next try your local news station and show them all these negative reviews. Good luck.

1.0
#786278
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