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We purchased "bonded LEATHER" soda and loveseat,chair and ottoman in 2006. No pets, no kids. We also purchased a LIFETIME guaranty) on these items (total waste After repeated complaints, Jennifer sent a repair person to replace peeled chair cushion on chair and ...
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Anonymous
Anonymous

I just ordered two sofas , one is a convertible , they are in denim and down blend over foam cushions. I would love to if anyone has a bad experience with this type of purchas...

Anonymous
Anonymous

Same happened to me. Potato peeling leather couch is not covered under warranty. Absolute garbage is what they sell!

#897452
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Jennifer Convertibles - Peeling "Leather " Sofa
I bought what was advertised as a leather sofa from a Jennifer Convertibles furniture store seven years ago. There was a one year guarantee. Within two years, the sofa started to peel, shedding pieces of "leather" on one's clothes and the carpet underneath. I called...
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Anonymous
Anonymous

Same thing happened to me--same sofa same peeling. Seven years later. Time to trash the sofa and the store. Buyer beware.

#867931
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Me and my wife recently purchased a store demo vanity from Jennifer Convertibles located in Farmingdale, NY. We had to schedule a pick up since the vanity was to large to load in our car. A week later we returned with a rented pick up truck. We went to the front...
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1.5
#795182
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Delivery Service Review

Jennifer Convertibles
#903125
1.0
Details
Terrible! Still waiting on my furniture it's been 2 months. It comes in pieces. I will never buy there again
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Delivery Service
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Jennifer Convertibles Sofa Review

Jennifer Convertibles
#743406
2.2
Details
Jennifer Convertibles sucks!!! Purchased the grey Bianca queen sleeper sofa and loveseat 2 1/2 years ago. Really only the couch ever gets sat on and the cushions are completely flat and destroyed. Arm is broken on one side of the couch. ***!
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Jennifer Convertibles Sanitary Conditions Review

Jennifer Convertibles
#703043
Don't buy there there have bedbug don't is bat sperience thank you ..
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Mattress Review

Jennifer Convertibles
#630392
I bought a bed and mattress was supposed to have in a week and they delivery after a month when they delivery they brought the wrong mattress and now they was supposed to delivery in today and nobody call to confirm now they said that they call this *** management lying to people this store is the worst nightmare.
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I ordered bedroom furniture. After not getting it for 4 weeks I called back n was told that delivery came but was damaged n unfortunately they discountinued that model. They refused to give money back I asked me to pick another. I picked another n told it will be...
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Anonymous
Anonymous

Call the state department of consumer protection. Next try your local news station and show them all these negative reviews. Good luck.

1.0
#786278
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Jennifer Convertibles - Sofa Review from New York, New York
Jennifer Convertibles - Sofa Review from New York, New York
Jennifer Convertibles - Sofa Review from New York, New York
Jennifer Convertibles - Sofa Review from New York, New York
Jennifer Convertibles - Sofa Review from New York, New York
We purchased a 3 piece "leather set" from Jennifer Leather on 84th & Broadway in Manhattan in 2008. We also purchased the lamps and coffee tables spending well over $2400. One year later the leather was already peeling. We called Jennifer Convertibles but the...
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Anonymous
Anonymous

HiI would like t know if the leather sofa you bought was it advertise as "bonded" leather or 100% leather. Was it the riley sofa? https://www.jenniferfurniture.com/products/r...

1.0
#751156
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Purchased "procida" 2 piece sectional delivered in january 2011. Having purchased the exact same in 1999 i felt safe replacing it. BIG Mistake, the quality of construction in comparison took a nosedive. The seat cushions most notably pn the sofa bed portion have gone...
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2.3
I liked
  • Initial salesperson
#739581
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I have never written a bad review before, but I think that customers deserve to know, what to expect. Ok here is my nightmare story and biggest disappointment ever: I have ordered a sofa bed from Jennifer Furniture. We negotiated the date of arrival and I had to take a...
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1.0
I didn't like
  • Customer service
#734912
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we have bought a living room set and paid in full and no delivery done and no information of when we will get our living room set and Manager is horrible he would promised at certain time and day but once you call again he would say he cant do it. So unfair that they...
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1.0
#722335
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This is a long story from day 1, told I was able to pay with a credit card through finance but to find out it had to be debit, then it was delivered and the were problems 3 seats did not work. 4 weeks later the tech cam and said he had to order parts could be 3 more...
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I didn't like
  • I was told something else
  • Miss communications
#711335
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The 2nd year I had a living room set, the recliner stopped working. I would have to lean back and pull the handle. Then the stain protection warranty would not be honored. I was told to send pictures and if the decided it was warranted they would clean the sofa. That...
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1.0
I didn't like
  • Mario was a disaster in customer service
#688836
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