We purchased "bonded LEATHER" soda and loveseat,chair and ottoman in 2006. No pets, no kids. We also purchased a LIFETIME guaranty) on these items (total waste After repeated complaints, Jennifer sent a repair person to replace peeled chair cushion on chair and ...Read more
I bought what was advertised as a leather sofa from a Jennifer Convertibles furniture store seven years ago. There was a one year guarantee. Within two years, the sofa started to peel, shedding pieces of "leather" on one's clothes and the carpet underneath. I called...Read more
Me and my wife recently purchased a store demo vanity from Jennifer Convertibles located in Farmingdale, NY. We had to schedule a pick up since the vanity was to large to load in our car. A week later we returned with a rented pick up truck. We went to the front...Read more
Delivery Service Review
Terrible! Still waiting on my furniture it's been 2 months. It comes in pieces. I will never buy there again
Jennifer Convertibles Sofa Review
Jennifer Convertibles sucks!!! Purchased the grey Bianca queen sleeper sofa and loveseat 2 1/2 years ago. Really only the couch ever gets sat on and the cushions are completely flat and destroyed. Arm is broken on one side of the couch. ***!
Jennifer Convertibles Sanitary Conditions Review
Don't buy there there have bedbug don't is bat sperience thank you ..
I bought a bed and mattress was supposed to have in a week and they delivery after a month when they delivery they brought the wrong mattress and now they was supposed to delivery in today and nobody call to confirm now they said that they call this *** management lying to people this store is the worst nightmare.
I ordered bedroom furniture. After not getting it for 4 weeks I called back n was told that delivery came but was damaged n unfortunately they discountinued that model. They refused to give money back I asked me to pick another. I picked another n told it will be...Read more
We purchased a 3 piece "leather set" from Jennifer Leather on 84th & Broadway in Manhattan in 2008. We also purchased the lamps and coffee tables spending well over $2400. One year later the leather was already peeling. We called Jennifer Convertibles but the...Read more
Purchased "procida" 2 piece sectional delivered in january 2011. Having purchased the exact same in 1999 i felt safe replacing it. BIG Mistake, the quality of construction in comparison took a nosedive. The seat cushions most notably pn the sofa bed portion have gone...Read more
- Initial salesperson
I have never written a bad review before, but I think that customers deserve to know, what to expect. Ok here is my nightmare story and biggest disappointment ever: I have ordered a sofa bed from Jennifer Furniture. We negotiated the date of arrival and I had to take a...Read more
we have bought a living room set and paid in full and no delivery done and no information of when we will get our living room set and Manager is horrible he would promised at certain time and day but once you call again he would say he cant do it. So unfair that they...Read more
This is a long story from day 1, told I was able to pay with a credit card through finance but to find out it had to be debit, then it was delivered and the were problems 3 seats did not work. 4 weeks later the tech cam and said he had to order parts could be 3 more...Read more
I didn't like
- I was told something else
- Miss communications
The 2nd year I had a living room set, the recliner stopped working. I would have to lean back and pull the handle. Then the stain protection warranty would not be honored. I was told to send pictures and if the decided it was warranted they would clean the sofa. That...Read more
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