when i got my sofa from jennifer convertibles i got the extra warranty (i don't know why) so i had called to the 1800 number a couple times to have the sofa fix but they will always, not matter what is the issue tell you that is not covert.
so in the store they tell you that everything that you ask is included but when you need to make a cliam they tell you the opposite.
they are taking the peoples money and not giving any of the sewrvices that were promisedat the time of purchase.
do not buy anything from JENNIFER CONVERTIBLES
Review about: Jennifer Convertibles Sofa.