Product: Jennifer Convertibles Furniture Set Clear all filters (12 of 12 reviews match)
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Ordered furniture in Dec. of 2014 in the Coram showroom with a deal I thought was great. Was told by the salesman that I would receive within 3-5 wks. 5 wks go by and I'm told, "There has been a delay of 3-4 wks, now the eta is Feb. 25. I walked into the showroom on...
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1.0
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Jennifer Convertibles Furniture Set
I didn't like
  • Lack of honesty about orders
  • Especially customer service
#633198
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We bought over $2,000 in furniture from the Jennifer Convertible furniture store on Broadhollow Rd in Long Island, NY. Our contract stated as did the manager, John, delivery in 2-3 weeks. After 8 weeks and numerous calls to the store, we got half our order. A week...
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Jennifer Convertibles Furniture Set
#569804
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NEVER NEVER BUY FURNITURE FROM JENNIFER CONVERTIBLES!!! THEY SELL CHEAP FURNITURE AND THEIR CUSTOMER SERVICE ISN'T ANY BETTER !!! WE PURCHASED A LIVING SET IN DECEMBER 2013 AND WE DIDNT NOTICE THAT SOMETHING WAS WRONG WITH THE CHAIR TWO WEEKS AFTER IT WAS PURCHASED...
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Jennifer Convertibles Furniture Set
#480849
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Jennifer Convertibles Furniture Set Review

#939142
1.2
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Waited 4 weeks for my furniture to arrive. When it did arrive it was used!!!!! That's right..... not new. SCRATCHES and niks everywhere , pieces thrown into random boxes. Of course no one is around in customer service!!!! Never again will I order from Jennifer and I don't recommend anyone else to.
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I have a complaint regarding furniture purchased, placed in storage, retrieved from storage and discovered that each piece is cracked,split or falling off as in the feet and legs of coffee each wooden piece within the leather set is damaged, Www. Jennifer...
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Jennifer Convertibles Furniture Set
#459020
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I ordered my leather sofa and love seat back in February, by June I start hearing creaking. At first I'm thinking its the leather hitting against the wall or my wood floors. Wrong, the sofa is a piece of ***. I call the useless customer service people and they said...
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Anonymous
Anonymous

I purchased a sofa and ottoman from Jennifer in July 2012. It is now Dec and have not gotten any answers from customer service other than it wii take 12 weeks for parts to be...

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Jennifer Convertibles Furniture Set
#359335
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The worst shopping experience that I had ever had. I purchased a sofa and chair from Jennifer Convertibles in Tarzana, CA. They sent me a defective set. There was a stain on the chair arm and another stain on the sofa seat. After several phone calls and follow-ups and...
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Jennifer Convertibles Furniture Set
#299821
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my merchandise fell apart exactly one day after the guarantee ended, they did not honor my extended warranty and blew me off basically a "sorry, your warranty expired to bad." Not worth my $2000 + dollars. I purchased a living room set containg , sofa, loveseat,...
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Anonymous
Know better now.

My leather sofa started peeling and it was less than 3 years old. They would not offer a refund and didnt honor the warranty. They are the horrible their CS is too I think ...

Anonymous
MAKE THE CALL

THEY WERE SUED BEFORE !! CALL THE ATTORNEY FOR STAE OF NJ 800 242-5846 THEY WILL HELP

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Jennifer Convertibles Furniture Set
#288303
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I bought a sofa set in Jennifer convertibles on august 7 th 2011. They promissed it in 4 to 6 weeks time. It's already 8 weeks and there is no news about my sofa. They should have told me when I bought that they will deliver sometime this year or next year. I am...
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Anonymous
MAKE THE CALL

THEY WERE SUED BEFORE CALL ATTORNEY FOR THE STATE OF NJ 800- 242 5846 THEY WILL HELP YOU

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Jennifer Convertibles Furniture Set
#265119
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I was shocked to read Jenna's post. I also had problems with Jennifer Convertibles and Shawn Ballingall. All of our items came in perfect condition except for a night stand. After the fourth or fifth delivery attempt we ended up picking the piece up from the...
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Anonymous
Ex employee

I used to work for this company and Shaun was my manager. Let me be the first to tell you that this man is a stone cold CROOK! Don't be fooled by his "charm" he's a true wolf ...

Anonymous
The one

If you have problems with Jennifer Convertibles, or Shawn Ballingall, do the follwoing: 1. Write to the attorney general of NJ, they will respond to you 2. Go to small c...

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Jennifer Convertibles Furniture Set
#246975
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I ordered a furniture set from the Jennifer convertible on queens Blvd on September 09. They Left my family with no living room furniture for the holidays and we had to sit on the floor to watch TV. Its had been over 6 months till I realize, still no furniture. Had to...
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Anonymous
Mic***e

I just read the little note from Jennifer Convertibles.....I did try calling/emailing/going to the store and nothing. This is why I would agree that this business is a nightm...

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Jennifer Convertibles Furniture Set
#193832
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