Product: Jennifer Convertibles Furniture Set Clear all filters (0 of 15 reviews match)
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Jennifer Convertibles - Scam scam scam
Jennifer Convertibles - Scam scam scam
After not able to see the couches up close since no showroom had it the salesperson Melinda assured us that if we bought the warranty for 200 anything that would happen to the furniture it would be repaired or replaced. Yea right. The furniture started to bubble and...
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1.0
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Jennifer Convertibles Furniture Set
I liked
  • Initial salesperson
I didn't like
  • Couch or the customer service
  • Product quality
  • Lied
#1395367
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In 2009 they sold me a fake leather couch and told me it was real leather. Now it has peeled almost halfway off and there are pieces everywhere. I am hoping to join some kind of class action law suit. I bought the set in Maryland and moved to Florida so I am not sure I...
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1.0
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Jennifer Convertibles Furniture Set
#1273561
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My wife and I purchased a three piece power sofa,power loveseat and power recliner and was told that all three would be delivered on March 9th. Well only the sofa and loveseat were delivered and was told the recliner was on order and wouldn't be in until April 26th,...
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Jennifer Convertibles Furniture Set
#1217300
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Jennifer Convertibles Furniture Set Review

Waited 4 weeks for my furniture to arrive. When it did arrive it was used!!!!! That's right..... not new. SCRATCHES and niks everywhere , pieces thrown into random boxes. Of course no one is around in customer service!!!! Never again will I order from Jennifer and I don't recommend anyone else to.
1.2
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Exchange, Refund and Cancellation Policy
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Value for money
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Product
Jennifer Convertibles Furniture Set
#939142
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Ordered furniture in Dec. of 2014 in the Coram showroom with a deal I thought was great. Was told by the salesman that I would receive within 3-5 wks. 5 wks go by and I'm told, "There has been a delay of 3-4 wks, now the eta is Feb. 25. I walked into the showroom on...
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1.0
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Jennifer Convertibles Furniture Set
I didn't like
  • Especially customer service
  • Lack of honesty about orders
#633198
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We bought over $2,000 in furniture from the Jennifer Convertible furniture store on Broadhollow Rd in Long Island, NY. Our contract stated as did the manager, John, delivery in 2-3 weeks. After 8 weeks and numerous calls to the store, we got half our order. A week...
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Jennifer Convertibles Furniture Set
#569804
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NEVER NEVER BUY FURNITURE FROM JENNIFER CONVERTIBLES!!! THEY SELL CHEAP FURNITURE AND THEIR CUSTOMER SERVICE ISN'T ANY BETTER !!! WE PURCHASED A LIVING SET IN DECEMBER 2013 AND WE DIDNT NOTICE THAT SOMETHING WAS WRONG WITH THE CHAIR TWO WEEKS AFTER IT WAS PURCHASED...
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Jennifer Convertibles Furniture Set
#480849
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I have a complaint regarding furniture purchased, placed in storage, retrieved from storage and discovered that each piece is cracked,split or falling off as in the feet and legs of coffee each wooden piece within the leather set is damaged, Www. Jennifer...
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Jennifer Convertibles Furniture Set
#459020
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I ordered my leather sofa and love seat back in February, by June I start hearing creaking. At first I'm thinking its the leather hitting against the wall or my wood floors. Wrong, the sofa is a piece of ***. I call the useless customer service people and they said...
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Anonymous
Anonymous

I purchased a sofa and ottoman from Jennifer in July 2012. It is now Dec and have not gotten any answers from customer service other than it wii take 12 weeks for parts to be...

Product
Jennifer Convertibles Furniture Set
#359335
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The worst shopping experience that I had ever had. I purchased a sofa and chair from Jennifer Convertibles in Tarzana, CA. They sent me a defective set. There was a stain on the chair arm and another stain on the sofa seat. After several phone calls and follow-ups and...
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Jennifer Convertibles Furniture Set
#299821
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