New York, New York
1 comment
Not resolved
1.0
Details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty

We purchased a 3 piece "leather set" from Jennifer Leather on 84th & Broadway in Manhattan in 2008.We also purchased the lamps and coffee tables spending well over $2400.

One year later the leather was already peeling. We called Jennifer Convertibles but the purchased plan did not cover peeling leather. They refused to replace the set. Worst of all we were told by the salesperson in the store this set was genuine leather and would last for over 30 years, softening and aging with time.

The salesperson straight out lied. This set is BONDED leather, meaning it is a thin overlay glued on. We have no pets and are not rough with our furniture. Take a look at the photos and see for yourself.

What a piece of junk. Never, ever ourchase anything from this company. They are not in integrity and do not stand behind what they sell. I have peeling leather constantly all over my house.

I have had to cover the entire set with slip covers. See the photos and decide if you'd like to spend thousands on furniture to only have to replace it a few years later.

Awful.Just awful.

Review about: Jennifer Convertibles Sofa.

Reason of review: Bad quality.

Had an Experience with Jennifer Convertibles?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Flushing, New York, United States #1261898

Hi

I would like t know if the leather sofa you bought was it advertise as "bonded" leather or 100% leather.Was it the riley sofa?

https://www.jenniferfurniture.com/products/riley-sofa

I am thinking to buy from them.

I am looking for advise.Please help!

Kindly,

You May Also Like

Jennifer Convertibles - Peeling "Leather " Sofa Jennifer Convertibles "I bought what was advertised as a leather sofa from a Jennifer Convertibles furniture store seven years ago. There was a one year guarantee. Within two years, the sofa started..." Read more IKEA'S PLASTIC CUTTING BOARDS ADDS PLASTIC PEELINGS TO YOUR FOOD Ikea "They have these plastic cutting boards that they advertise to be bendable, so that you can bend it and easily pour your chopped, juliened, whatever-ed food into the bowl. Well,..." Read more Mypillow - Makes You Pay When Their Product Fails Mypillow "The "10 year warranty" is a load of BS. After a month, the seam in my pillow opened up and the fill started to spill out. I called the company..." Read more Rooms To Go is a total scam, especially for its "Force Field" project Rooms To Go "The quality of RTG furnitures sucks! And their so-called "Force Field" treatment is a total scam!!!! Purchased one Cindy Crawford Sidney Road sofa, one loveseat and one ottoman from RTG's supercenter..." Read more Green Motion - Horrible company horrible customer service Green Motion "Same thing happened to me. After I bought and fully paid onlline they wanted an additional 500$ on a credit card as a "hold" I offered cash and no way...." Read more Good People Good Company at Mariner Finance Mariner Finance "They are professional, courteous and polite. This company has helped me after my son passed away with no life insurance leaving behind a new home, his wife and a 14..." Read more Thrifty Propane - The driver parked the propane truck in my front yard Thrifty Propane "Propane delivered on 7/20/2017 driver decides to just run the truck all over my front yard and parks there so he could be closer to the tank. I guess he..." Read more Wigsbuy - MY WIGS HUMAN HAIR WIG IS WRONG COLOR. Wigsbuy "hello.to wigsbuy human wig about 2 months ago.and have been trying for 2 months to tell you,that the wig I received wasit the right color,and the net wasit what I..." Read more